Small business owners have a lot on their plate – managing your employees and nurturing relationships with your customers while trying to grow your business can sometimes be overwhelming.
In fact, because so much responsibility falls on just a few people, it can often become almost impossible to take care of everything on your own.
Mundane everyday administrative and manual tasks eat up so much time that there’s almost none left for strategy or idea development, which can be essential for the long-term success of a business.
Luckily, today’s technology is quickly changing how small businesses are being managed – there are software solutions that take the burden off the staff and allow to automate numerous time-consuming processes, freeing up employees to work on more productive tasks that help to grow the business.
What Exactly Is Task Automation?
As the name implies, tasks automation is a way to automate tasks and monitor their performance automatically, with minimal or no manual work required throughout the process.
It allows businesses to divert their human resources to more productive activities and leave repetitive tasks to be completed automatically, resulting in a significant increase in productivity and efficiency across the company.
Task automation not only makes a lot of processes run on autopilot but can actually increase their efficiency and effectiveness in the process.
But how does task automation look in real life?
Well, to put it into context, here are some examples:
Automation can make a lot of marketing efforts much easier – with the help of marketing automation tools, companies can automate a range of marketing processes such as email marketing, SEO, or Analytics.
Data processing automation tools allow tasks that would otherwise take a lot of time such as payroll to run on their own, freeing up hours every month.
For companies that run a big warehouse, a comprehensive inventory management software solution can reap incredible benefits, increasing efficiency in a number of critical daily operations and improving customer satisfaction, stocking, product management, and many other vital aspects of running a business.
The software can automatically update incoming inventory, help you to track all incoming and outgoing items in real time and produce comprehensive automated reports when you’re running low on stock.
All of these tools can have a tremendous effect on how a small business operates – they can not only free up time and increase efficiency but can actually change company culture and provide a vital edge against the competition.
Benefits of Business Task Automation
There are a number of benefits that task automation can bring to SMBs. Here are a few that stand out:
Wasting time on manual and repetitive tasks can hinder the progress of a business, especially when the workforce is limited. That’s why small businesses can benefit the most from the implementation of task automation tools – they allow to get more done with the same amount of resources, which means that overall costs can be reduced in the process.
Automating various business processes leaves more hours in the day that your employees can spend on more productive tasks such as developing new ideas, improving relationships with customers, or attracting new leads.
Another huge benefit of task automation is that it can reduce the chance of human error to a minimum. No matter how well your employees are trained, they are still susceptible to making mistakes that can be very costly to your business.
Even mindless repetitive tasks can be very costly for the business if a mistake is made, so automating them can serve as protection which ensures that all tasks are done on time and correctly.
What’s more, leading automation tools enable companies to monitor performance in real-time, which helps to spot potential problems early and fix them before they can cause serious damage.
Effective Business Management
One of the biggest reasons why small business owners are hesitant about investing in automation software is the initial investment, and that’s completely understandable. Any additional expense can be burdensome to a smaller company, and it’s always easy to find more urgent expenses than updating your software systems.
However, if you could see how much not having an effective business management system is costing your business because of lack of efficiency in business operations, the investment would make much more sense.
Automating processes across your company can provide a very quick return on investment from an increase in profits and a growing list of customers, and the best part is that once the software is implemented, it will continue to serve the company for years to come.
Increased Customer Satisfaction
Today’s customers expect an instant response from the company they choose to buy from – even small businesses are expected to provide excellent customer service immediately, which can be very costly if the entire process is not set up to run efficiently.
Following through on commitments and quickly fixing any issues that might arise is essential if a company wants to maintain its solid reputation and retain current customers.
Luckily, automation can help to streamline workflow processes and relieve the pressure from employees, providing helpful notifications about pending tasks and ensuring that each project is finished in time.
Having all the information about each order also allows employees to immediately provide answers to the customer, which can help to quickly put out potential fires and find helpful solutions to problems.
Increased Employee Job Satisfaction
The benefits of task automation for business growth and customer satisfaction are evident, but it can also contribute to a significant increase in employee work satisfaction.
And that’s not surprising.
Automation can help employees to feel much more in control over their workload, reducing the number of repetitive tasks and providing helpful reminders of when tasks need to be completed.
Having a clear plan of action and time for improving company performance can help employees feel like they are working with a clear purpose instead of just going through the motions and doing the same repetitive tasks over and over again.